X

Sign Up

or

By signing up I agree to Property Tribes Terms and Conditions


Already a PT member? Log In

Sign Up

Sign Up With Facebook, Twitter, or Google

or


By signing up, I agree to Property Tribes Terms and Conditions


Already a PT member? Log In

Log In

or


Don't have an account? Sign Up

Forgot Password

To reset your password just enter the email address you registered with and we'll send you a link to access a new password.


Already a PT member? Log In

Don't have an account? Sign Up

  • Buy-to-Let

    OpenRent - issues with communication

    I've used openrent for last couple times to fill voids and had fairly good experience with them.

    The only thing I can say that that if you refuse a NINJA  (No Income No Job/ Assets) they still leave you a negative message and openrent keep emailing you with questions why I've not responded.

    1
    0

    I have also found that they can have too much to say with regards to the property .

    0
    0

    I've used OpenRent and generally get a lot of enquiries but as others have said the manners of some people are rather poor! 

    I always follow up any enquiry with a verbal screening call, one of my questions is are they viewing other properties which I would expect them to be doing and then emphasize it would be helpful to let me know if they don't intend to turn up.

    I also schedule viewings in 15 minute slots on the same day to minimise the impact on my time for any no show.

    I do find that the pre-screening call also weeds out some time wasters and is essential in my opinion whatever platform you use.

    0
    0

    I've been using Openrent since it started and have had a positive experience overall.

    The price is good and also the option to have a screening questionnaire at the time of enquiry is useful.

    If someone doesn't seem suitable then you can simply reject them and no further communication is possible (unless they set up another account and enquire again as has happened!).

    No-shows are an unfortunate reality of the lettings business.

    I imagine that with the tenant fees ban coming into force next year Openrent and similar websites will become an even more important option for landlords, who would rather not pay (soon to be increased!) high street letting agent fees.

    1
    0

    Hey Digbeth - yes this is what we expect to happen, too. We won't have the same loss of income that high street letting agents will when the ban comes into force. The RLA's David Smith said that he thinks tenant fees account for around 30% of high street agents income outside of London. That's a huge hole to plug, and landlords probably won't be willing to plug it with their money, so looking at business with radically different fee structures will suddenly make even more sense.

    Adam (OpenRent Co-Founder) went into detail on this issue here: https://www.dailymail.co.uk/wires/pa/article-4937908/Tenant-fee-ban-spark-letting-agent-consolidation-OpenRent-founder-says.html

    0
    0

    The UK's largest letting agent. No admin fees for tenants, first listing free for landlords!

    Proud OpenRenter, reluctant lead tenant.

    Just to update my post at the start, Following the 2 no shows I have since had more enquiries with viewing again booked. Hopefully a tenant will soon be found. I will be adding further properties to Openrent in the coming days.

    0
    0