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Openrent offer the no DSS option as well. Maybe it's just the lower price points.I need this option as I am restricted by lease and mortgage terms.
So before committing to 99 home, I thought let me give them a call and get a feel of how they operate. E.g. can I get my money back if there any issues, etc.
Called up and seemed to be a call centre. She did state she was in the UK but was questionable. She also struggled with some basic questions, so alarm bells starting to ring.
Next thing I did was try and search for the agent via Rightmove as don't remember ever seeing them pop up. No results! I then went on their website, spoke to live chat (must give brownie points here for having a live chat with a human on the other end) but when I questioned the agent about rightmove, he gave me this response...
"We do list on rightmove however we are currently renewing our contract and is under negotiation"!!!!
So I can confirm from this mini investigation, I will be keeping well clear of this company and advise you to do the same.
Going forwards I will be sticking with Upad only for the distant future as they seem to be the only reputable company out there and double-win for supporting Property Tribes in the process!
Adam if you want to use us and give a warts'n'all review I will give you an ad for the same price as openrent, just one time only though. There is no way that we (nor Upad either I presume) can ever match the permanent low price of either Openrent or 99Home, because both of them appear to make an operating loss, at least as far as I can make out from reading their accounts on companies house. I presume (again I'm only guessing but maybe they will chime in and confirm or deny) that they are using up investor money/their own resource in the hope of driving competitors out of business before the money is used up, or making a profit at some point with an angle that has not occurred to me. Also I have no idea what rate card either of them are on with Rightmove or Zoopla, but if it's the same rate as we are on then that's a phenomenal amount of money out the door each month (enough to buy a decent new car, let's put it that way) before you've even done a thing. All I can say for sure is that if we charged that much we'd make a loss, and we run a tight ship!
Anyway, any comments or questions fire away.