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    • Agents Fundamentals eClassroom

    What we will cover:

    • Maintaining relationships with both tenants and landlords  
    • Agency services  
    • The lettings process  
    • From marketing, sourcing tenants, tenancy obligations and ending the tenancy  
    • Terms of business and contracts  
    • Drafting contracts and CMA guidance on the Law of Agency  
    • Tax obligations  
    • Dealing with complaints  
    • Requirements for redress

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