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  • Deposit Protection

    Deposit deduction - tenant gone quiet ...

    Dear All

    My tenant have moved out of the property (it was fully managed by estate agents), they left good amount of damage.

    I have asked my estate agents to claim for some part of money from deposit, but tenants have gone completely quite after refusing to pay any money.

    My estate agents saying we can't do anything if they don't dispute it, apparently this  one can be locked in forever ?

    I am new this, but is this true ? Is there any way i can ask for some help to claim some part of money from the deposit ? Any suggestions would be f great help.

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    Which deposit scheme is it .I am currently going through a claim with MYDeposits. The ex tenant has to ask for monies back and you are suppose to return amount within 10days. If you dispute any amount then you need to try and settle between yourselves. If you cant then the tenant has to go to the scheme and start the dispute.

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    It sounds like the check out procedure was not handled correctly.

    Prior to the tenants departing, the agent should have visited and indicated to them the things that they needed to put right in order to get their deposit back.  This would have given them time to remedy any damage.

    On check out, the agent should have indicated issues which would result in deductions.

    If the tenants do not dispute your deductions i.e. raise a dispute, you can apply to the scheme to to get the money.

    This video explains the process for both types of scheme - insured and custodial:

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    You need to speak to the scheme. There is normally a process. I think DPS has a single claim process.
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    Saagar

    Disclaimer: I'm not a legal expert or an advisor on any subject. A mere landlord using open forum to share ideas and experiences.