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Today's announcement by DWP that its FULL SERVICE (as opposed to the limited "live" service", mainly only affecting single claimants) is to be rolled out between now and September 2018 is something of a game-changer. I sent the undernoted note today to my website members.
"DWP, just this morning, released details on the next stage in the "digital" or "full service" rollout, identifying each of the Jobcentre areas, planned to progress to the full blown service, between now and September, 2018. The announcement, puts to bed any remaining doubts, the rollout was being further delayed of even shelved by Theresa May's new government.
DWP have'nt provided much more, by way of information, but, if you wish to check, when your own area is expected to go live, examine the list, you'll find >>> here.Clearly, this is a critically important announcement, as it will allow you, with some degree of certainty, to initiate talks with DWP and your local council(s) for the hopefully, smooth transition to the full service. It should also provide ample time, for you to prepare contingency plan and ensure staff are sufficiently knowledgeable about the new scheme, including its many nuances, to offset any potential problems encountered by staff and tenants alike.
The digital system removes the “gateway” conditions, which have so far limited awards (400,000 to October, 2016) to mainly single claimants, So, when full service is activated in your area, expect to see a spike in the number and type of claimants, including families, single parents, people with disabilities, those who secure jobs with low earnings etc. The digital system also operates under different rules with claims being made, in the majority of cases, online, whereas, current claims are mainly processed by DWP staff in Jobcentres.
Assuming DWP adopts a similar approach to what's happened so far, you can expect, the transition will result in, DWP focusing, first and foremost, on "new" claims from newly unemployed; claimants who lose their legacy benefit, due to a change in circumstances, or claimants who move address to a full service area. Once that initial exercise is complete, the migration process of forcing people over to Universal Credit will happen on a phased basis. This latter stage also involves the complicated, but critically important process of "transitional protection" - i.e. ensuring exisiting claimants, at the point of transfer, are no worse off, moving to Universal Credit.
The expansion of the roll-out will prove exceptionally challenging for Social & Private landlords' alike, as you'll be expected to support tenants through the new process, with little support from DWP or indeed local advice agencies, already swamped with welfare reform issues.We can assist by providing in-house training, advice on an ad hoc basis, and briefing sessions for both management and committee/board members, an example of which can be found >>> here.
No doubt, DWP will issue more details over the mext few weeks. If they do, I'll update you. Meantime, if you need any further information on this or any other welfare reform topic, contact me firstname.lastname@example.org or 07733 080 389.Alternatively, contact the RLA training unit, and ask for its forthcoming training dates on Universal Credit.
UC Advice & Advocacy Ltd
http://www.ucadvice.co.uk SEE ALSO - Overall benefit cap now in effectUP NEXT - Universal Credit a "monumental" disaster?DON'T MISS - What's so different about Universal Credit?NOW WATCH:
I just dont see any point renting to folk on benifits
The ones I have had long term can stay but I moved away from this sector a long time ago
Learn Change and Adapt ?????
All comments are for casual information purposes only. If you wish to rely on any advice I have given please ensure you obtain independent specialist advice from a third party. No liability is accepted for comments made.