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  • Buy-to-Let

    Facebook as a property/tenant management tool

    I do quite a bit of Self Management and I am doing more and more as I move on in Business

    I was never a great fan of FB and there is a lot of rubbish on FB in my opinion

    But we live in 2019 not 1979 so I have to move by the time

    As a Landlord I find FB very helpful

    I encourage tenants to join me as a friend and I find it very useful to remind tenants of CP12s etc.

    I also use FB to market void property I post the details to all my friends and ask them to share

    It's free and the responses I have gained have been good so far

    It costs nothing ?

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    Learn Change and Adapt ?????

    All comments are for casual information purposes only. If you wish to rely on any advice I have given please ensure you obtain independent specialist advice from a third party. No liability is accepted for comments made.

    I would never use facebook in this way.

    facebook is a social space to share personal information with friends and family, not to allow strangers into your life and give them information they could potentially try and use against you.

    If a tenant gets a grievance with you, they can use facebook as a tool to harass you.

    If that happens, you will find that you get ZERO support from facebook and there is nothing you can do about it, other than block the individual.

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    I have never had that experience but of course it could happen

    But I find the Good is much higher then the bad

    and if someone wishes to be horrible I will deal with that at the time 

    I have a friend who owns a Hotel and she had some very bad posts on Trip Advisor from a competitor

    It caused some damage to her business 

    and Trip Advisor were not that helpful 

    Its just part of living in 2019

    Good and Bad in everything especially on the Internet

    DL


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    Learn Change and Adapt ?????

    All comments are for casual information purposes only. If you wish to rely on any advice I have given please ensure you obtain independent specialist advice from a third party. No liability is accepted for comments made.

    I agree FB is a great tool

    Not on it myself but I task a FB junkie to find tenants / plumbers etc if needs be and filter for me

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    Jonathan Clarke. http://www.buytoletmk.com

    Never done it myself, but I've seen lots of posts from LL that do and say it's very good.

    Do wonder about the quality of the applicants.

    If I was going to do it I'd create a separate account or lock down my own account.

    People can DM you without being your 'friend'.


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    I have only just set up a rentals page. Im a total novice but Im advertising a vacancy at the minute & I thought it would be a good place to signpost people to look out for future rentals as Ive some that Im working on. As a non-user the fact that it is public & people can find a lot out about you is actually a bit scary

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    Jowo, as I said above, lock down your profile. Keep the post public and you'll be fine.
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    Thanx dom, have just made my profile private & will be careful which of my friends see future posts. Wouldn't have realised this if you hadn't said. Rentals are separate business page
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    I'm assuming you have a business name FB account, and you're not using your personal one?

    The other way of keeping in contact is with a WhatsApp group as well.

    GDPR consent given of course!

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    Why not just use email & text messages to communicate with your tenants?

    You have no (less?) worries about security and tenants having access to your personal details. There are also no GDPR issues with you effectively giving out your tenants' details to other tenants. You can lock down your FB account, but do you trust FB to get this right? Some of my settings got removed giving the world access to some of my data when FB made their security more granular (about 5 years ago so they may be better at this now, but I still don't trust them).

    I've just had a quick look at FB marketplace for rooms to rent within 5km of Oxford and most of them are over a week old or are in places like Salford. There are 7 groups for property rental but 5 have nothing and the other 2 you have to join to view (which I don't want to do). FB claims these groups have 10+ posts per day but one has 67 posts in the last 30 days and the other has 113.

    Personally, I would rather use a site like SpareRoom (they do whole houses as well as rooms) to find tenants.

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