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A tradesman visited one of my properties regarding another matter. He sent me various pictures one of which included a window that was replaced, pvcu, 18 months ago. Was pretty shocked when I saw it. The wall was rendered. The render around the window was hacked off but not replaced. It seems the old frame was taken out, new one put in, expanding foam put in around it, job done.
I'm not going to dwell on my agent, they are crooks.
I understand that window fitters have to be FENSA registered.
I'm thinking of sending the picture to my agent and asking them to get the contractor to re visit to correct their shoddy work.
The advice I'm looking for is whether FENSA might be interested in such workmanship and if so, I could include this in my communication with my agent, or, is FENSA just a box ticking exercise.
Many thanks for any replies.
if youve had work done by a non FENSA registered person FENSA have no interest in what youve had done, they assess and monitor people who do register with them to ensure their work complies with building regulations, even if the person is FENSA registered a "rough" job may still be compliant, the quality of work is not under their remit.
as the building owner you are responsilbe for work carried out to comply with building regs which can be done in 2 ways
1. use a FENSA registered company who can self certify building regs compliance
2. get local authority building control department (or private company qualified to sign off building regs compliance) to inspect the work and certify it meets building regs, there will be a charge for this
what you should do in the first instance is ask your agent for a copy of the FENSA certificate, if its not forth coming you need to decide what to do about using an agent that carrys out work on your behalf that doesnt comply with building regulations, you are responsible to ensure that they do
I think the key here is that your agent owes you a duty of care and appears to have failed. I say "appears" because it does depend somewhat on what was agreed between you and the agent at the time.
The contractor may have done what the agent instructed - perhaps it was only intended to do certain works so as to save cash.
The agent should know that replacement of a window comes under building regs. - this is a legal requirement. In most cases a FENSA registered contractor is used (there are other trade bodies though) as they can self issue a certificate. If the contractor is not in a trade body then the certificate has to be issued by the local authority building inspector. A certificate will be required should you sell or re-mortgage so it is worth getting one, you also know that the work has been done properly.
I suggest you raise the matter with the agent and ask them to deal with it. At the very least they should sort out the building regs. Anything else may be an issue of cost so you need to consider whether the price you paid covered more work than was delivered.
I don`t worry too much about a Fensa Certificate
I have some properties with one , some without
The windows with a certificate are just a good as those without
But installations costs are cheaper .
On a job it maybe 7K with Fensa or maybe 5.5K without
Its easy to sell a property without one
You just buy an indemnity policy. Last one cost me £14
So spend 1.5K for a bit of paper or £14 for a different bit of paper . Your choice
Jonathan Clarke. http://www.buytoletmk.com
Hi . I guess I look at the fitter and my relationship with them over 20 years .Do I trust them yes .Have they got PI yes . Some firms pay for certificates but they are just a cover to look authentic . Once they have power they can abuse it . My faith was tested once with a large Fensa firm I used and they made a complete hash of fitting and i had to have them back several times and the supervisor agreed it was rubbish. They sub work out to unknowns in busy times . If I hadn`t had a modicum of technical knowledge I wouldn't have complained and it would had passed Fensa . The guy i use sometimes, does the work himself . In the trade for 35 years long before Fensa came in. One man band , uses the same supplier he trusts etc etc . But non Fensa . But I agree getting the BS in would be an extra layer and a good idea . I am a member of various organisations i tick a box pay my annual fee and that is that. I know I`m ok but they do no checks on me whatsoever so i can brandish their logo around which gives me a layer of authenticity . So the industry is full of gaps as are many industries which is why indemnity insurers do such good business to legitimately plug those gaps where all aspects of all work are simply not being checked up on all the time.