X

Sign Up

or

By signing up I agree to Property Tribes Terms and Conditions


Already a PT member? Log In

Sign Up

Sign Up With Facebook, Twitter, or Google

or


By signing up, I agree to Property Tribes Terms and Conditions


Already a PT member? Log In

Log In

or


Don't have an account? Sign Up

Forgot Password

To reset your password just enter the email address you registered with and we'll send you a link to access a new password.


Already a PT member? Log In

Don't have an account? Sign Up

  • Technology

    Important: data protection issue help needed.

    Hi all,

    What's the safest way to permanently delete tenant I.D and other sensitive documents from devices such as phones once transferred to encrypted files.

    If I transfer these files to an encrypted file on my laptop, the original copies remain on my phone - how can I be sure the deletion method I use ensures they are 100% non-recoverable?

    Thanks

    0
    0

    This would depend on what phone you use you have not stated it in your post. If you want to tell me what the phone is I may be able to help.

    You really shouldn't be keeping this type of data on your phone in the first place especially with GDPR coming in in May. There are scanning apps that you can download that encrypt the data at the time you take the image so that would solve your problem.

    We have an iPhone app which captures ID docs and encrypts them straight away and then sends them to your online account once that process is completed it purges the encrypted files from the phone automatically, see ValidID

    That is the sort of app you should be looking for and then you won't have the issue of the documents on your phone in the first place.

    0
    0

    Landlord with 25 years’ experience in the property market and a specialist in tenant referencing, ID and credit screening. Creator of identity, credit and anti-money laundering system ValidID.co.uk

    Useful info thanks Chris, my phone is a Samsung galaxy s7

    0
    0

    Brilliant thanks.

    There is an Android app called "secure delete" it's free and can be used for permanently deleting files from your S7.

    There is more information here https://en.softonic.com/articles/how-to-...on-android

    It is worth checking your cloud storage if you use it to ensure that the images are not there also. If they are you will be able to delete them from there and you should have removed all traces of the files once complete.

    Hope this helps ;-)

    PS Don't follow the second part which is talking about erasing the whole phone that would not be great!

    0
    0

    Landlord with 25 years’ experience in the property market and a specialist in tenant referencing, ID and credit screening. Creator of identity, credit and anti-money laundering system ValidID.co.uk

    Be very careful assuming the data is actually deleted when using such 'apps'. I used to work in this industry and we used to 'erase' terabytes of storage when systems were decommissioned - sometimes it took weeks for the 'deep clean' utilities to finish the process correctly. Even then auditors insisted the disk drives were crushed and a certificate provided, by an accredited company, to support that.

    Many phones have built in option for 'encryption' so I'd have that enabled and then when you dispose of the phone perform a full reset and wipe of the phone.

    0
    0

    You can contact me via Direct Message, or 07788 219647 or call the team on 01206 654444 for personalised quote and advice or via the website at http://www.hdconsultants.net

    You're john, data is only gone forever if it has been overwritten many many times. That being said it is pretty much gone if overwritten once or twice to most users and once the phone is decommissioned and factory reset it is essentially wiped to all but the very techiest of us.

    That is why you should start with only storing encrypted files in the first place then if anything is recovered it is still only an encrypted file which would need the decryption key to unlock it and that is almost bullet proof.

    0
    0

    Landlord with 25 years’ experience in the property market and a specialist in tenant referencing, ID and credit screening. Creator of identity, credit and anti-money laundering system ValidID.co.uk

    We worked to a 7 pass standard, hence the reason it took so long. Many resolve to adopt a 3 pass standard to suit their needs.

    0
    0

    You can contact me via Direct Message, or 07788 219647 or call the team on 01206 654444 for personalised quote and advice or via the website at http://www.hdconsultants.net

    The reality is that manual destruction is the only truly guaranteed solution.

    0
    0

    Landlord with 25 years’ experience in the property market and a specialist in tenant referencing, ID and credit screening. Creator of identity, credit and anti-money laundering system ValidID.co.uk