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  • Entrepreneurs

    Lettings Negotiator - job feedback

    Hi, 

    I am planning on becoming a lettings negotiator in London the near future and I would like to get some honest feedback about what the job would be like.

    Kind regards
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    It's a selling based job and like all sales jobs, you need to develop a thick skin to be able to handle a lot of rejection!
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    It is a very "people interfacing" role, so you would have to enjoy interacting with people and caring about the outcomes they want, to try to help them achieve it.

    The public can be quite rude sometimes, so you will need to be able to handle that professionally and not take it personally.

    It's probably quite varied, spending time in the office, and time out and about looking at properties, undertaking viewings etc.  If you are rushing around with a lot to do, then that is a nice problem to have!

    You'll need to be organised, efficient, and a problem solver, and be happy undertaking all the paperwork associated with setting up a tenancy.

    Letting a home is quite an emotive thing, so you will need to be able to remain calm under pressure, deal with people who are feeling stressed (such as a tenant who's boiler has broken down on Christmas Eve), and also develop good relationships with tenants, landlords, suppliers, and tradespersons.

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    Hi Ashen,

    I hope I can help as I have been exactly that for the last 4 years, lettings neg in London and started with absolutely no experience! (only job I had done previous to this is restaurants/hotels).

    The best piece of advice I can give is that you will need to learn to deal with the roller-coaster of emotions, as most of your income is based on commission. I remember the first few months being really stressful as I could not get the deals and the basic salary is so low, it may be a struggle especially if you rent in London and don't live with mum and dad. I have seen people starting and quitting after a few weeks or months, while I have also seen people with no experience being successful from the first month and just improve every day.

    Also, with no property experience you need to have the "sponge" mindset, try and learn as much as you can and ask lots of questions, knowledge is power in this job as it will give you the confidence to speak to landlords and tenants and gain credibility.

    I am now a senior member of staff and best performer in the company for three years, yet took me ages to get my very first deal!

    By experience, avoid the big corporate like Foxtons or Dexters, they may offer better salary packages (not even sure but I am assuming) but the hours are longer and they have more of a corporate sales mentality which I personally do not like. I would go for a smaller company with a few local branches and a good local reputation, do your research on the agent before you accept any jobs.

    It is a people job so if you do not really like a customer based role I guess this would not be for you. If you are willing to learn and are prepared for some ups and downs in emotions (and salary!) then it will give you a great insight of the property industry and if you do well it will allow you to earn a decent wage that not many jobs will give you considering you do not need a degree or special qualifications for it.

    Let me know if you have any specific questions, also which part of London are you looking at?

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