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  • Leasehold Property

    Management Company being difficult

    Hello,

    We own a 2 bedroom purpose built flat in Sheffield The flats were built 2-3 years ago. We were informed by our management agents that there was serious mould in the flat. We got two quotes to deal with the problem both of which mentioned that most of the walls throughout the property have an issue with rising damp. When discussing with our management agents, they mentioned that another flat on the ground floor had a similar problem, which in the end the owner paid for all the repairs.

    I contacted the building management company with regards to this being covered by the buildings insurance. I was told by their Senior Property Advisor, that there was a problem with the build that was causing damp/water problems to the fabric of the building.

    We were asked to submit two quotations for the work which I did. The two quotes were between £3,000 - £5,000 for a full repair which involves damp proofing resin injection. They were not happy with the quotes saying they were too expensive and could they send in their contractor, which I agreed to. We have now received the quotations from their contractor. The cost  by comparison is £680 and is a patch up job and  at the bottom of the quote is the following statement;

    "Please note that this is a patch up job not full decoration works, there will be no guarantee on how long the decoration works will last as the damp issue is still present.
    There is a chance walls will be too wet for paint to adhere once Works has started if this is the case we will have to refer back to your agents to see how you would like to proceed"

    The problem I am finding is that this company apart from sending through the quote, have never responded to any of my emails. They never call, I have to call them every time. It has taken a month to get to this point. In the meantime our tenant has now given notice because of the condition of the flat, and there is no chance of letting the flat in its present condition.

    Please could anyone advise what course of action I should take?

    Many thanks

    Bernadette Brewster

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    Have you contacted NHBC or whoever provided the ten year new build warranty?
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    Agreed. If purpose built new build flats are likely to have adopted under this scheme. Also ask your neighbours to see if there is other underlying proplem with the building in which instance the company needs to sort out.
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    Saagar

    Disclaimer: I have no legal expertise nor am I a qualified advisor on any subject. A humble landlord using an open forum to exchange ideas and experiences. 

    First port of call is NHBC. They will send an expert out to check this out and you will be covered under their insurance as they would have taken on the liability from the builder.Worth getting some free legal advice as to all your options

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