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  • Legal FAQs

    My estate agent is about to be struck off!

    Previously, I have done a Civil Procedure Rule (CPR) to claim the lost of my monthly rental.  Before doing that, I have checked the Companies House about my estate agent.  I am shocked after checking the name of my estate agent.

    It is shown:

    04 Sep 2018First Gazette notice for compulsory strike-off

    I do worry about the financial status of my agent.  Can I change my estate agent immediately?  The 'new' tenant have moved in about three months.

    Will I break the contract if I change the estate agent?  Any advice?

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    The first application for strike off may be for something as simple as not getting their annual return back to CH in time. Speak to the agents and discuss what you have found. It may not be anything sinister. If you don't get a sensible reply then reassess.

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    Andrew McCausland

    Hamilton Square Estates Ltd

    Wirral Property Group Ltd

    Sourcing and renovating investment property since 1994

    Thank you for your advice.

    However, on the other hand, they have not paid me the monthly rental before.  That's why I need to follow Civil Procedure Rule to get back my rental.  And I do doubt their financial status.  My previous post are shown below:

    https://www.propertytribes.com/lost-2-mo...38494.html

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    if they have broken the contract by not paying you, why would you worry about terminating the contract in response to their breach!?

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    Yes, you have the point.

    However, the case is a little bit complicated.  As the contract is Company Tenancy Agreement, the monthly rental is paid from a Housing Association to my agent and then to me.

    I doubt whether it is possible to ask the Housing Association to pay to me directly.  As they have another contract between Housing Association and my agent.

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    tell them u r not being paid and so they must pay you direct.

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    When you say the Agent hasn't paid you the monthy Rent, - Do you KNOW if the tenant paid it to the Agent,  has tenant shown you proof ( their Bank statement )

    if so,  I would immediately disinstruct the Agent,  use their Complaints  process and then refer to Property redress scheme.

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    Indeed, before I do the Civil Procedures, I have contacted the Housing Association directly.  The head of account has replied to me that they have already paid the monthly rental on time.  And, personally, I do believe him.

    I have complained the agent several times by email.  However, they simply ignore my email and procrastinate my case.

    One more point is about their financial situation, which is listed in Companies House.  It is deficit in their account.  It alarms me even I am not an accountant.


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    If you've tried to complain and they've ignored you, go straight to the Property Redress Scheme they are members of.

    I take it you've checked which one and they are a member,  if not report them to Trading Standards who will prosecute them.

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    Thank you for your suggestion.  I will do that.

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    Previously, I have contacted the Trading Standards.  However, they refuse my inquiry as below:

    We no longer have a front line advice service.  Instead, all requests for consumer or business advice and assistance are now dealt with on a national basis by the Citizens Advice Consumer Helpline.

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