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I was a tennant, my deposit was protected through the TDS. I had a check in report and a check out report done. I paid a fair rent during my tennancy.
On check out I spent a day cleaning the flat. The check out report stated that "The flat was cleaned to a professional standard with some oversights ..." . The oversights were some dust in the hallway and a small amout of cotton debris on a carpet. I only hoovered the carpets. I didn't shampoo them. Because of the dust and some cotton debris my landlord decided to keep 100 GBPs for professional cleaning. I'm not happy about this.
I did eventually get my deposit back after continually chasing the landlord. But minus the 100 GBPs.
So. I have the following issues with my Landlord.
1. My landlord is insisting that I should have had the flat professionally cleaned. It doesn't say this at all in the contract. In fact it says on check out I should "Launder and clean _OR_ pay for the laundering and professional cleaning of soiled items ...". So I disagree with their interpretation. They're unhappy it wasn't professionally cleaned. But I'm not under any obligation to do that. So they're keeping 100 GBPs for professional cleaning which was never required anyway.
2. My landlord is unhappy that the property was not returned in _exactly_ the same state as at check in. They consider dust and a small amount of carpet debris as a significant difference. They don't consider that fair wear and tear. I think it is.
3. Another tennant moved in the week after I moved out. So the Landlord has not suffered any loss because of the cleaning issue. It wasn't as if the new tennant was unable to occupy the premisis.
So I know 100 GBP may seem a small amount but I paid the landlord over 10000 GBP during my tennancy. That's one of the things you pay rent for, to cover fair wear and tear of the property.
I think they are wrong on contract interpretation and are being rather petty. I'd like someone independent to adjudicate on this. So ...
Should I open a dispute with the TDS for the outstanding 100 GBP, or should I just go in the garden and forget about it?
Omega Property (Formerly SBS Ltd.)
I am not professionally trained to give advice, generally posting for the benefit of the community or my own personal development.
If the landlord wanted it professionally cleaned then the agreement should have said so.
What did the landlord spend the £100 on, if he didn't spend it then he isn't entitled to keep it.
Also I don't think he can just keep it, he must return the deposit or agree to it being referred to the dispute service.