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In an era where private landlords are under scrutiny like never before, a situation is developing on twitter, where a housing association (social landlord) has left a mum and child without heating and hot water for 7 days.For context:Labour & Co-operative Councillor in Rotherhithe, Cabinet Member for Housing Management & Modernisation, Stephanie Cryan, tweeted back:Which elicited this response:Another resident concluded:In this day and age, it is totally unacceptable for any tenant to be left without heating and hot water.This is an absolute disgrace and I hope it gets a lot more publicity. I will be contributing towards that! I do hope Shelter, Generation Rent, Crisis, and other charities working in the homeless sector pick up on it and take up the cause as the social housing sector should be held to account in the same way that private sector landlords are.Finally, just imagine if this were a private landlord - there would be absolute outrage and screaming headlines in the media!For the sake of all those affected, I sincerely hope this problem gets sorted on Monday and that the poor maintenance of this estate is so much in the headlines and exposed on social media that improvements and up-grades HAVE to be undertaken to avoid further public outcry. I also hope those affected receive compensation for the hardship they have endured.SEE ALSO - What causes homelessness in the UK?UP NEXT - Guardian delivers fake news to bash landlordsDON'T MISS - Councils failing tenants and good landlordsNOW WATCH:
Vanessa Warwick Landlord and Co-Founder of PropertyTribes.com **If you have got value from Property Tribes, find out how you can support it in remaining a free to use community resource**
Since I started following a few people on Twitter who are fighting for more rights for social tenants, I have been absolutely appalled at the sheer scale of disrepair in the SRS.
Many tenants have set up facebook groups to report and share their concerns. They report not only unacceptable delays in getting defects fixed, but also a feeling that tenants are often treated with contempt by council and housing association staff.
Not to mention large scale cases such as Luminus Housing in Huntingdon that failed to carry out annual gas safety checks on 1000 of their homes and Leeds and Yorkshire Housing Association, downgraded due to concerns over electrical safety compliance.
The HSE decided to take no further action with Luminus and the Regulator of Social Housing praised LYHA for their 'openness and transparency in acknowledging identified issues'.
A private sector landlord would have been jailed. The double standards are just staggering
Hence EHS 2017 flags higher tenant satisfaction in Private rather than Social rentals.
Thanks for such a valuable and insightful contribution Annie.
This is shocking people usually go into social housing for that safety net incase something goes wrong.
In 1960s/70s many LAs switched to building system built tower blocks rather than low rise terraces/semis - and many were poorly built hence will now be incurring significant maintenance costs.
Council Housing peaked in 1981 with 31% of all housing - around 6 million homes of which 1 million were built pre WW2 or even pre WW1.
As per EHS 2017 - today 75% of all social tenants are HB claimants and thus on low incomes which imply a degree of fuel poverty - and some Council flat blocks may not even have gas supply for safety reasons - which then exacerbates fuel poverty.
My council is responsible for communal heating in some blocks where i have flats
I despair at how useless they are . A whole month to sort it once
I got compensation but had to fight tooth and nail
It went again 6mts later and they tried to say they were not responsible this time
I said they were as I pay for it in my service charge they said they were not .
I said check the lease and your legal team
I copied in EHO / local councillors / MP / chief exec of the council
I sent my gas man in to check what i knew and to confirm he couldnt do anything
He said i cant fix it as i cant isolate the supply and have no access to the communal boiler
They eventually admitted i was right and they were wrong and went in to fix it
They offered me compensation . I will claim a lot more this time for all the inconvenience
They think they are a law unto themselves
Their hypocrisy and double standards still astounds me even to this day
Their arrogance and misguided self belief should be challenged at every opportunity
Dont be cowed by them and don`t let them get away with it .
Jonathan Clarke. http://www.buytoletmk.com
Some up-dates from twitter:
Ah so these are short life properties used as emergency short term housing - which explains lack of decent level of maintenance - with alternative perhaps being a B&B.
This particular case is the Aylesbury Estate in Southwark, which is undergoing 'regeneration'. It is, however, only one case out of dozens that can be found in the media and social media about serious disrepair with SRS properties.And all these councils and social landlords have to say is 'Tory cuts to funding' and the regulators back off.
Last night, I reached out to Karen Buck MP and she has brought Harriet Harman into the conversation:I have also alerted a number of my journalist contacts including ITV London and the Telegraph.