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  • Legal FAQs

    Speaking to solicitor, not a client?

    Hi all

    Summary: My solicitor (Solicitor A) has contacted another solicitor (Solicitor B) for some documents with no response for over a week. Is it weird to contact solicitor B and ask them to respond to an email left by my solicitor?

    Longer story...

    I have a solicitor acting for me for a remortgage.

    They require documents from a relative of mine who have their own solicitors. So the two solicitors are in contact.

    My solicitor is waiting for documents from the other solicitors but I do not feel they are chasing up as quickly as I would like (E.g one email every 2 weeks).

    Is it strange if I was to contact the other solicitor directly and just say please can you respond to my solicitors email? How would this be received as I am not their client and they would never have spoken to me previously?

    Ideally I would ask my relative to chase up their solicitor however we are not on good terms.

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    Can't imagine there'd be any harm in phoning his secretary and explaining.

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    Sod the protocol, he is not acting for you and it woud seem your transactions are held up due to his tardyness.. You are not disclosing and information to him/her but wanting action. I think I would be no problem to point out that he is not providing and efficient service. The mention of social media can make things happen!

    I would wish to know if a solicitor I wanted to act for me was any good. As it happens we have a really great dynamic solicitor   but we did once use a solicitor in deepest Wales  who got back to me following my sending him a draft of what I wanted who replied that my mention of siblings was what he had though it had meant!

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    Thanks, although I wouldn't describe my solicitor with those words. They have done their part, I just want them to increase the urgency a bit more

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    The solicitor in question is highly unlikely to speak to you as it is against protocol to do so. You are better off asking your solicitor to chase the other one. It may not be a matter of the solicitor simply being tardy as implied by Dutchnik. It seems to me that threatening him/her with social media is not the way forward.

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    Thanks. Yeh I am just trying to understand which solicitor would be the best one to chase. Chasing my own one does make sense, but then I feel a bit silly chasing my one to chase the other solicitor, as technically they have done their bit.

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    Is this a Probate situation with relative being on poor terms with you?

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    Speak to his secretary and explain that you feel he is not acting professionally and that if they do not respond within the next few days you will be asking the SRA what their views are.

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    Chase them both if necessary, don't overthink it. I don't think threatening anyone is a good idea unless you have to, apply pressure first.

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    I've not taken out a new mortgage for several years, so things may have changed, but when I was, I used to often contact the vendor's solicitors. More often than not I would find that while my solicitor was saying they were waiting for the other solicitor, the other solicitor would say that they were waiting for my solicitor. Sometimes my enquiries would clear the log-jam without me ever finding out who was actually responsible for the delay.

    I wouldn't hesitate to do it again, though I wouldn't be surprised if solicitors duck the whole issue by hiding behind GDPR.
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