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A new situation for me that I would love to hear opinions on.
I have a very difficult tenant that I will not be renewing her tenancy when it expires. Neighbours have complained about anti-social behaviour etc.
All requested repairs have been approved and were approved many months ago.
Initially there was a delay in getting contractors due to availability as they generally book their work in advance.
Next, the tenant stated they were moving out as had found somewhere else to live that was more suitable so I put this on hold.
I was then informed she would not be moving and the works must be done. She withheld the rent and stated she would organise quotes and get the works done and deduct from the rent. I agreed to this.
After a couple of months I asked if the works were completed and for copies of receipts to be told she would not be organising it and I had to do it.
I got another builder to go round as builders that had worked with her previously refused to go back due to the anti social behaviour/abusive attitude.
The builder agreed to work with to the conditions she set (all work must be done when her daughter wasn’t there due her special needs and everything had to be removed from rooms and replaced every day and cleaned up after).
I am now told she has refused to allow the builder entry to do the works.
I have received a solicitors letter from a well known firm that loves to litigate and run up bills with clients on legal aid. Letter states they want to send a surveyor in at my expense to assess works and I have to rehouse her whilst works are being done. Plus a note that their bill is currently £600
I am told all the works can easily be done with her insitu and working to her conditions. If upon starting the works it turned out that they needed her to move out for any of the jobs then I would of course house her in temporary accommodation such as air bnb. However if the builder is not even allowed access to start work then I can not see how we can proceed.
The builder has now moved to another job but will make himself available again as soon as possible if the tenant agrees to allow him access to do the works.
Hi Paul,We have a video answer to this FAQ:
Vanessa Warwick Landlord and Co-Founder of PropertyTribes.com **If you have got value from Property Tribes, find out how you can support it in remaining a free to use community resource**
That is extremely helpful. Thank you very much.
Glad it assisted, but thanks should really go to David Smith!Shout out to David Smith
Difficult question to answer quickly. I think you should consider getting some professional help. I would start by saying to the lawyer that you do not consider a surveyor necessary as the work has been in progress and their client has obstructed access.
Very much appreciated David. I will reply as suggested and see the response. I know this firm though and fully expect them to try to make things difficult