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  • Problem Tenants

    TV: "Bad Tenants, Rogue Landlords" launches!

    On Thursday 5th April (8pm), Channel 5 will launch “Bad Tenants, Rogue Landlords”, a companion series to “Nightmare Tenants, Slum Landlords”, which delves into the dark side of the housing crisis and features cases handled by leading tenant eviction company, Landlord Action.

    In the first episode, English teacher Muhammad Rahman has suffered from serious financial difficulty as his tenant refused to pay rent for over four months. The situation is made even worse when Muhammad finds out that his single tenant has been subletting rooms in his property.

    Unfortunately, the agent responsible for placing the tenant is rogue letting agent Carterstones in Ilford, Essex, which is no longer trading.

    Paul Shamplina, founder of Landlord Action comments:

    “Mr Rahman fell victim not just to a rogue letting agent, but also a rogue tenant, which made this case particularly distressing. With mounting rent arrears and a mortgage to pay, Muhammad and his family were forced to live in cramped conditions in one small room at his brother’s house along with his brother’s family, including four children, and take a second job to cover the costs.

    This was part of an organised subletting gang, and when we discovered the sub-tenants hidden in a room upstairs during the High Court eviction, the atmosphere became particularly hostile.  The police were called and the matter was dealt with, but I hope this scene acts as a reminder to landlords watching the show not to try and deal with situations like this without seeking professional help.”

    Landlord Muhammad Rahman added:

    When you instruct a high street agent, you just assume they will do the job you are paying them for and act professionally and appropriately, but that was not the case and the whole situation ended up costing me the best part of £12,000. I’m just so grateful for Landlord Action’s help in finally getting my property back - it was quite a journey and not one I would ever want to repeat.” 

    In other stories on the show this week, a bedsit fire exposes a negligent landlord in north-west London, while Carl, a landlord in Cheshire, is shocked to hear squatters are living in his property.

    Watch “Bad Tenants Rogue Landlords” on Thursday 5th April, at 8pm on Channel 5.

    SEE ALSO  -           Landlord Action to the rescue!

    UP NEXT -               Court chaos destroying landlords lives, say Landlord Action

    DON'T MISS -          Study carried out by Landlord Action reveals 62% of landlord notices are incorrect



    More 'Car Crash' TV!

    Compulsive viewing mind you.

    Could have guessed it was on Channel 5.


    Oh no, it clashes with Krusty and Pill on Channel 4!!

    Dilemma, dilemma....


    Hopefully the more of these programmes will deter new LL from entering the market.

    That will mean remaining LL can jack up rents due to insufficient  rental supply.

    Here's hoping for a ever decreasing PRS

    Get those rents up!


    I'm just pleased my family and friends watch it so they can see what I have to put up with.

    Mind I find working tenants no bother Atal  its the ones that's on benefits.

    2 to go then I should have a nice little business stress free fingers crossed


    This week’s episode of “Bad Tenants, Rogue Landlords” (Thursday 19th April, Channel 5, 8pm) will serve as a warning to all landlords and letting agents over the dangers of fake tenant references, as landlord Paul Bloom faces a struggle to get his property back from a bogus company let.

    Paul Bloom, a professional landlord with several properties in London, let one of his flats in a quiet part of Hampstead, London.  The letting agent he used was approached by a third party wishing to rent the property as a company let. After passing referencing, it was understood that an employee of the travel company MSalliance Ltd would occupy the property.

    However, only the day after the tenant moved in, he asked Mr Bloom to visit the property because he thought something was wrong with the boiler. Upon arrival, Paul had trouble accessing the property, the tenant did not speak very good English or seem to know anything about the company he was supposed to work for. Paul realised that something was not right.

    The tenants only paid the first month’s rent and then payments stopped.  When neighbours started to complain about noise and anti-social behaviour, it quickly came to light that this was not a legitimate company let and Paul was going to face a tough battle with his violent tenant to regain possession of his property.

    With such rapid advances in technology, falsifying documents via apps on smartphones is easier than ever.

    Paul Shamplina, founder of Landlord Action says that cases where traditional referencing has fallen short of the innovation required to spot these crooks is becoming increasingly common.

    He comments: “Company lets are not unusual in London and many landlords like the idea of a professional organisation taking on the tenancy agreement because, in theory, it offers greater security and guaranteed rent. In reality, the same risks as renting to an individual tenant apply.  Unless the company wishing to take on the tenancy is a recognised name, those responsible for arranging the referencing should request company registration details, ensure the company is still trading and request details of the employees who will be occupying the property.

    My advice is to take the time to call the employer and if something doesn’t feel right, dig deeper and always trust your gut instinct. You’ll see in this particularly eventful episode, just what can happen when things go wrong.”

    After instructing Landlord Action, the scale of the problem became evident, as they had also been instructed by another landlord with tenants claiming to work for the same company. Even passports had been falsified.

    The landlord, Paul Bloom said “I work in music and come across a lot of colourful characters, but it doesn’t come close to how people seem to be able to work the system in the property industry.  Professional rogues are so aware of how to get around every measure put in place to protect landlords.  I’ve learnt a valuable lesson and will certainly be doing all I can to cross-reference my tenants in future, and where possible meet tenants before they move in.”

    Watch “Bad Tenants Rogue Landlords” on Thursday 19th April, at 8pm on Channel 5.


    Ex-social worker and professional landlord of 30 years, Leslie-Ann Franklin, is facing having to sell the rental property she lives next door to in March, Cambridgeshire, after a complex case involving an extreme hoarder has left her in financial ruin. 

    With her story due to be aired on this week’s ‘Bad Tenants Rogue Landlords’ (Thursday 3rd May, 8pm, Channel 5), Leslie feels the authorities and legal system let both her and her tenant down, and now she is fighting for a judicial review of her case to avoid paying £25,000 in legal fees, on top of the £30,000 she has already spent.

    Leslie-Ann purchased the 18th century two-bedroom cottage she lives next door to in 2014. Her elderly tenant and neighbour, who was rent-protected and already in situ, had lived in the property for over 30 years. Although Leslie knew that the property was untidy and needed some work, she felt that becoming landlord to her neighbour would give her an opportunity to help the tenant get the property back in good order.

    Unfortunately, problems were apparent from the start with Leslie-Ann receiving rent payments intermittently and struggling to gain access to the house even to carry out her basic landlord obligations. 

    The situation continued to deteriorate, with rubbish piling up and vermin visible around the property. She reported the situation to Fenland District Council to investigate, who carried out a report which highlighted serious health and safety hazards. They issued an advisory notice for the landlord to gain access so she could carry out necessary works, and offered the tenant alternative accommodation, but this was refused.

    Concerned about her tenant’s mental health, Leslie-Ann also contacted Social Services, to no avail. The only alternative was to seek a possession order.

    Although Landlord Action eventually managed to gain access to the property, the tenant filed a defence saying the landlord was harassing her, and the property was in a state of disrepair because Leslie-Ann had not maintained it.

    Tragically, the tenant has since passed away and now Leslie-Ann is embroiled in a complicated legal battle which, if she loses, will see her having to pay more than £25,000 in legal fees, as well as an additional £5,000 to remove the tenant’s belongings from her property.

    Leslie-Anne says

    This whole situation has been a complete nightmare and now after years of battling the system, I may have to sell the property. I didn’t realise, until it was much too late, the severity of my tenant’s issues.  I tried time and time again to explain to the council and social services but they all failed to act quickly enough.  Somehow this has now come back on me. I’ve been a landlord for 30 years and never had a problem, and now I’m being vilified as a ‘rogue’ landlord.”

    Paul Shamplina, Founder of Landlord Action, said “In 27 years, I have never seen a worse case. Entering the property with the film-crew was a stomach-churning experience, it was a real-life house of horrors.  From the moment we stepped foot inside, the stench hit you even though we had masks on. 

    We couldn’t move more than a couple of feet for overflowing mounds of rubbish, piles of belongings and black sacks full of human faeces – the bathroom had not been used in the proper capacity in over two years! The floorboards had given way and the ceilings were hanging down. I think viewers will be shocked when they see this case

    ​Watch “Bad Tenants Rogue Landlords” on Thursday 3rd May, at 8pm on Channel 5.

    See also - Dealing with a "hoarder" tenant


    Why do politicians not recognise the failing benefit system when watching this. Clearly the system in place needs to change for the better


    Tomorrow night the new series resumes, and the story below is featured:

    In North East London, Landlord Steve Moreno has been put in an extremely stressful situation.

    His problems began after deciding to sell his flat in Lea in order to purchase a property with his girlfriend.

    Having informed his tenant Temi of his intentions to sell the property, his tenant stopped paying the rent and communications between tenant and landlord, which were previously been good, turned sour.

    Without the monthly rent and with Temi refusing to leave Steve has had no option but to go down the costly route of evict him.

    ​Despite a buyer waiting to exchange on the property, Temi is not budging. And without any money coming in Steve is in danger of not only losing his buyer but potentially his flat as well.


    A Facebook friend, a fake bank transfer…a fraudulent tenant

    On tonight’s episode of Channel 5’s “Bad Tenants, Rogue Landlords”, two unlucky landlords learn the dangers of advertising a property via social media and how technology can be used to defraud landlords out of thousands of pounds.

    Landlord Jessica and her husband Dennis find themselves in a nightmare situation. When they moved to a new house, rather than sell their old home they decided to rent it out temporarily.

    Never having been landlords before, they put a simple advert out on Facebook.  They were quickly contacted by a potential tenant - a single mother who provided all the necessarily documents and passed referencing checks.

    On the day the tenant was due to move in, she met Jessica and Dennis at the property. She presented a screenshot on her smartphone of a bank transfer showing that she had transferred one month’s deposit and the first month’s rent. Unfortunately, Jessica and Dennis handed over the keys to their property before checking the money had cleared. 

    They soon realised that the tenant had tricked them, the photo was fake, there was no money in their account and now the tenant was living in their home rent free.

    Left with £5000 rent arrears and in a desperate situation, the couple call in Landlord Action. Founder, Paul Shamplina, says:

    We hear many stories about rental fraud and how hopeful tenants are being scammed out of deposits by rogue landlords offering properties online, but the risks are just as great for landlords.  On the one hand, technology is helping to provide greater protection for landlords, on the other, it is also creating opportunities for fraudsters and sadly, those with less experience of being landlords are easy targets. 

    I suspect from the details of this case that the tenant was a repeat offender.   As the industry continues to take great strides in identifying criminal landlords and letting agents, I agree with many other professionals that there should also be a register to identify ‘professional’ rogue tenants.

    Watch “Bad Tenants Rogue Landlords” tonight 12th July, at 8pm on Channel 5.