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My understanding is the tenant can nominate a 3rd party other than the LL for their rents to be paid into to help manage their budget. And Tasker are such a 3rd party . And they dont have to be in arrears for this to happen . Also the local Credit Union should be able to facilitate this . But the tenant must request this at the outset
Jonathan Clarke. http://www.buytoletmk.com
Thanks for your comprehensive post
What you say about appointees and guardians has got me thinking
How could I legally circumvent this retrograde step to pay the tenant and not the LL from Day 1
They want to give the tenant autonomy so they should be allowed to pass on that management responsibility of UC irrespective of whether they have vulnerabilities issues but just maybe because they want to streamline their life more effectively . Like I give authorisation to a bank to collect a DD every month not because I`m vulnerable but because it just makes life easier all round . It is a conscious sensible decision of mine and allows me to take control of my own life .
It seems that this power of decision making is in fact taken away from tenants and it cannot just be anyone they appoint but has to be a `suitable` person. My private tenants deem me a suitable person so a UC tenant is in fact dis empowered by DWP because they are simply not allowed to deem me a suitable person which is disrespectful to them and me and undermines the very goal the gov should be seeking to achieve to bring them into the work place ethos . But anyway ....
Can a UC tenant appoint my solicitor or my accountant as a suitable person ?
DWP cannot surely deny their suitability and I pay them what i would to the likes of Tasker or a CU
Or possibly the rent guarantor who presumably would be willing to accept UC direct, then pass to me, as they have a vested interest in ensuring the rent is paid
Can a perfectly capable and together UC tenant with no Tier vulnerabilities instruct an appointee?
Not to allow them that option is dis empowering to them
Whats the complaints procedure for UC being paid direct to a "Tier 1" tenant when it was requested in their journal for the housing element to be paid direct to Landlord and also a UC47 form was completed at start of tenancy?
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I'm in London at the moment but return to my desk tomorrow. As you're a registered member of the website give me a call, so I can clarify a few things, and then I'll talk you through how best to tackle the issue with a view to securing compensation for your loss.
The Independent Case Examiner (ICE) has, at long last, started to investigate the complaints we made in November/December 2017. We're anticipating she'll firstly, find in my landlord clients' favour and hopefully, find sytemic faults in DWP's handling of some of the cases where landlords lost £000's, despite following to the letter, the APA process, and submitting UC 47's etc. If that happens, DWP may be forced to alter a number of its practices to prevent further repeats in the future. It should hopefully, reduce much of the waiting times between submitting the initial complaints and securing an outcome. Currently the wait is 30 months plus; and outrageous situation which the RLA has pursued with Ministers, and one that often deters landlords from prosecting compaints to completion.
Once we hear from ICE I'll update by posting here.