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The Heartbreaking Call From A Woman Struggling On Universal Credit http://a.msn.com/09/en-gb/AAsCwDA?ocid=se
Did anyone listen to the discussion on LBC on Friday on Universal Credit.
A variety of callers spoke with the presenter about the new benefit detailing experiences they have had.
One particularly lady explained how she is so scared of being evicted and becoming homeless and pays her rent from her personal allowance leaving her with nothing to survive on and having to rely on food banks.
The lady suffers from Lupas and heart problems.
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That is correct then at last a tenant who realises that rent comes before anything else even food!
For too long LL are made to wait if the tenant has other financial woes.
Shame other tenants don't have the same attitude.
Most tenants use the LL as a free overdraft when they have money problems however caused.Tenants should realise rent first everything else second!
The whole system is broken and unfortunately failing the most vulnerable in our society.
An example from yesterday a tenant of mine has an indefinite award for DLA care component and mobility component due to mental health problems. His housing benefit wasn’t paid over the weekend, but there was no notification from the council that is ESA and Housing Benefit had stopped, just no payment.
This is a vulnerable person with no support structure in place since he has moved into the PRS due to “cut backs” if I hadn’t taken a hour of my day to help him speak to council, job centre plus and DWP he would not have any money to live on, his rent would not be getting paid and no doubt would increase his debt by pawning what electric goods he does have to eat!
I am all for benefit caps, but those who truly need help are just being forgotten about!
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Agreed there doesn't seem to be a process in place to assist vulnerable people.
Such people should be recognised and then given additional support to manage their way through the system.
Some people struggle with forms etc for a wide variety of reasons.
Literacy being one of them
There should be a one to one contact to ensure the officially recognised vulnerable are supported
Govt could facilitate this working in conjunction with charities etc.
Too many people get lost in the system because the paperwork defeats them.
The system is hard enough to manage for anyone who has all their faculties and is fighting fit!
Paperwork is the gateway to the correct welfare.
Too many aren't doing the paperwork and are consequently being considerably disadvantaged when they shouldn't be as they do qualify for the relevant welfare
Death attributed to delayed UC payment
Lady was in intensive care so couldnt attend a meeting . UC payment was just cut off automatically
She was found dead at home in a freezing flat wrapped in a coat and scarf
Jonathan Clarke. http://www.buytoletmk.com
I have read this article already and it is disgusting and sad that in today's society people are dying in their home as they can not afford to heat it.
Her benefit should not have been stopped!
The trouble with the UC online system is that it creates a barrier between the claimants and work coach and there is no individuality in assessing each claim in their own right.
UC need to understand that their delays and maladministration is causing hardship, and affecting the most vulnerable.